Refund policy

Return, Replacement & Refund Policy

Please read our policy carefully before placing your order.

Order Cancellation

Orders may be canceled or modified within 6 hours of purchase.

After this period, production begins immediately to ensure the fastest possible processing and delivery. Since every jersey is carefully crafted with premium materials and detailed embroidery, we begin production as quickly as possible after an order is placed.

For this reason, orders cannot be canceled or refunded after the initial 6-hour cancellation window.

Returns

We do not accept returns for any orders.

As all jerseys are made specifically for each customer or prepared for immediate fulfillment, returned merchandise cannot be restocked or resold.

Please review your order carefully before completing your purchase.

Replacement Policy

If your order arrives with any of the following issues, we will provide a free replacement:

  • The item was damaged during production or shipping.

  • The item has manufacturing defects.

  • You received the wrong item.

  • You received the wrong size, color, or customization due to our error.

To request a replacement, please contact our customer support team within 7 days of receiving your order and provide:

  • Your order number

  • Clear photos of the issue

  • A brief description of the problem

Once the issue has been verified, we will arrange a replacement at no additional cost.

Non-Eligible Cases

We are unable to offer replacements or refunds for:

  • Ordering the wrong size, color, or style.

  • Incorrect information provided by the customer (including shipping address or customization details).

  • Minor color variations caused by differences in screen displays.

  • Normal wear and tear or damage caused after delivery.

  • Change of mind after production has begun.

Refunds

Refunds are only available in the following situations:

  • Your order is canceled within the 6-hour cancellation window.

  • We determine that we are unable to produce or fulfill your order.

  • A replacement cannot reasonably resolve a verified issue.

If a refund is approved, it will be issued to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

Need Help?

If you experience any issues with your order, please contact our customer support team. We are committed to resolving any verified production or shipping problems as quickly as possible.